“Eliminate long queues at the front desk and increase guest satisfaction”
Create a memorable experience from the start
The self-service hotel check-in kiosk is an all-in-one check-in station capable to process a full check-in process from start to finish. It can print, scan QR codes, scan official documents, encode room keys and handle payments. It is connected to the hotel’s PMS so the guest can modify and add extras to their reservation fast and without the assistance of a hotel staff member.
All the process is done in a few simple steps:
To integrate the Hotel kiosk, the Hotel needs to have the following:
To achieve a super-fast check-in solution, we have developed an online hotel check-in service to work with the Hotel kiosk. Read more
CHECK-IN takes 3 minutes
CHECK-OUT takes 30 seconds
When deciding how much kiosks are needed, you can use the following rule of thumb to calculate the minimum number of kiosks (in the scenario of replacing the front desk for only kiosks)
1 kiosk per ca. 50 rooms, plus one extra (200 room hotel = 200/50 + 1 = 5 kiosks)
The Kiosks should be placed in the lobby to give you the results you may expect. Installing the kiosks in a corner of the lobby simply does not work. The hotel kiosk will change the entire look and feel of the lobby and will transform it into a more organized and less crowded space.
The right installation of the kiosks required custom-made furniture, due that the kiosks are designed to be fitted into the furniture. But don’t worry, we provide all the necessary information, drawings, and advice on how to make the right piece of furniture. Besides the special furniture, the kiosks are designed to be easily fitted worldwide. Simple clamping systems and mounts make the setup a fast and easy process.
Yes, the kiosk software connects to the PMS and suggests the best room combinations based on real-time availability. All of these data were then presented to the guests using a simple and effective interface.
A simply price tag does not work for a systems like this because it depends on too many variables. Our goal is to tailor each offer to get the best integration possible.
Eventually, if integrated correctly, it will save you money.
With Enzocare we warranty a dedicated support to keep every kiosk installations and check-in solutions up and running 24/7.
Our care plans include part replacements as well as remote and on site support.