“Eliminate long queues at the front desk and increase guest satisfaction at the same time”
Create a memorable experience from the start
When deciding how much kiosks are needed, you can use the following rule of thumb to calculate the minimum number of kiosks (in the scenario of replacing the front desk for only kiosks)
1 kiosk per ca. 50 rooms, plus one extra (200 room hotel = 200/50 + 1 = 5 kiosks)
Kiosks should be placed at the right position in the lobby to give you the results you may expect from them. Putting some kiosks in a corner of the lobby simply does not work.
The hardware of the kiosk is specially made for installations world-wide. The whole design is focused on easy installation, maintenance on location, and remote servicing in the case something got stuck.
No, the complete system is compliant to all recent GDPR rules. No private information from guests is stored in places where it should not be.
Yes, the kiosk will know this and will show the guests’ folio accordingly.
No, we do not. We do however, have clear drawings on how the kiosks should be fitted in a piece of furniture. Your architect or interior designer can integrate them into their design. If in doubt, please do not hesitate to contact us, we are glad to help.
A power socket and a working network connection. This network connection is needed for the systems to ‘talk’ to your PMS, door lock system and payment system.
A simply price tag does not work for a systems like this because it depends on too many variables. Our goal is to tailor each offer to get the best integration possible.
Eventually, if integrated correctly, it will save you money.
With Enzocare we warranty a dedicated support to keep every kiosk installations and check-in solutions up and running 24/7.
Our care plans include part replacements as well as remote and on site support.